Demo application
Brightline Field Service — Office & dispatch app + technician phone app
Two connected apps for a home-services business: an office app for customers, work orders, scheduling and dispatch, and a phone app that takes technicians from “start travel” to a signed-off job.
A dashboard for the office
Today’s jobs at a glance — who is on site, who is on the way, and what needs attention: urgent requests, overdue visits and jobs on hold.
Scheduling that checks as you type
Booking a technician who is already busy is flagged before anything is saved, so double-bookings are caught at the source.
Live dispatch board and map
The whole team on one timeline — finished work, technicians on the road, jobs in progress and the queue still waiting — plus a map of where everyone is headed.
A phone app built for the field
One big button moves the job forward: start travel, arrived, start work. Checklists, notes and photos that are resized on the phone so they upload on a weak signal.
Signed on the glass
A short summary and the customer’s signature close the job. The office sees the summary, photo and a timeline of who did what, and when.
Secure by design
The office app owns the data. The phone app talks to it only through a secure API, roles decide who can do what, and technicians only see their own jobs.
- Customers & locations
- Work orders
- Scheduling
- Dispatch board
- Map view
- Technician app
- Photos & signatures
- Reports & CSV export