Automation recipe · Scheduling & Operations

Notify technicians about assigned jobs

New and changed jobs reach the right technician instantly — with everything they need.

Workflow

  1. 01Job assigned
  2. 02Notify technician
  3. 03Acknowledge
  4. 04Update office
The problem

Dispatchers call or text technicians about new jobs and changes. Details get lost, and the office doesn’t know who has seen what.

What the automation does

When a job is assigned or changed, the technician is notified with the customer, address, time window and job notes; acknowledgements and status changes flow back to the office.

The benefit

Fewer calls, fewer mistakes, and a dispatcher who knows the status of every job.

How it works

  1. 01

    Assignments and changes in your scheduling system trigger a notification.

  2. 02

    Messages include a link to job details and directions.

  3. 03

    Technicians acknowledge with one tap; status is recorded.

  4. 04

    Unacknowledged urgent jobs are escalated to the dispatcher.

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Want this working in your business?

Every recipe is adapted to your systems and the way your team works. Tell us about your setup and we’ll suggest the simplest reliable approach.